Important: Heat and Gummies Don’t Always Mix! 🌞

We want to remind our customers that gummies, like any other confectionery, can be sensitive to high temperatures. While we take every precaution to maintain product quality during shipping, exposure to heat (e.g., inside mailboxes, delivery vans, or other enclosed spaces with no airflow) can sometimes cause gummies to soften or melt. Even on a moderately warm day, temperatures in these areas can be significantly higher than expected.

Our gummies are crafted using almost entirely organic and natural ingredients, with no artificial flavors, colors, or preservatives. Because of this, slight variations in taste, texture, and appearance can occur between batches. The absence of synthetic stabilizers means flavors remain true to their natural sources, and minor changes in consistency—especially in warmer climates—are completely normal.

What to Do if Gummies Arrive Soft or Melted

If your gummies arrive melted, don’t worry—they’re still safe to consume. Simply place the bag in the refrigerator until the gummies firm up again. Once they’ve solidified, you can cut them into squares, as shown in our photos, and enjoy them as usual. The time it takes to harden depends on how soft they’ve become, so just leave them in the fridge until they’re firm to the touch.

Gelatin/Pectin Blends vs. Vegan Pectin-Based Gummies

Our standard gummies are made using a gelatin and pectin blend, which gives them their great texture but can make them more sensitive to heat. For warmer climates or hot weather, we recommend trying our vegan gummies, made entirely from pectin.

• Pectin-based gummies are more heat-stable and less prone to melting, though extreme temperatures can still cause them to soften slightly.
• Even if the gummies don’t fully melt, the sugar or sour coating on the outside will dissolve a bit, resulting in tacky/stickiness. This doesn’t affect their quality or flavor, and chilling them will restore their texture.

Responsibility for Heat Exposure

By placing an order, you accept the possibility of heat exposure during shipping. While we do everything possible to ensure safe delivery, we cannot take responsibility for heat-related issues during transit.

Our gummies are crafted with natural and organic ingredients, without artificial flavors, colors, or preservatives. Because of this, slight variations in taste and texture can occur—this is simply the nature of real ingredients.

Thank you for your understanding—we’re always here to help and are committed to getting your gummies to you as quickly and safely as possible!