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How We Collect Information

There are many ways that Bitola Organics may obtain information from you: via signup on Bitola Organics’ website; from an online or telephone purchase; from email messages; from Bitola Organics social media pages, or pages linked/associated to Bitola Organics; from your navigation through our website; or upon contacting customer service to request Bitola Organics communications.

Information Collected

The following information may be requested of you for use by Bitola Organics: name, address, telephone number, email address, gender, year of birth, goals, shopping preference, product interest. Your credit card information may also be requested for any online purchases, however this is processed by our third-party payment gateway provider.


This website may contain links to other sites. Bitola Organics is not responsible for the privacy practices of such other sites. We encourage our site users to read the privacy statements of each and every website that may collect identifiable information. This privacy statement applies solely to information collected by this website.

Ordering and Payment

We request information from the user on our order form. Here the user must provide contact information (name, shipping address). This information is used for billing purposes to verify the customer and fulfil the customer’s order. If we have difficulty in processing the order, this contact information will be used to get in touch with the user. A currency converter is automatically applied onsite for the convenience of our overseas shoppers.


All purchases with credit card are completed through a merchant facility with SSLR encryption.

Data Sharing and Third Parties

We may share your information with third parties who provide services on our behalf, such as payment processing, shipping, and marketing. These third parties are obligated to protect your information and use it only for the purposes we specify.

Data Protection Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

International Data Transfers

As a USA-based company, your information may be transferred to and processed in the United States. We ensure that any international data transfers comply with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and collect information about your use of our website. You can manage your cookie preferences through your browser settings.

Contact Information

For any questions or concerns regarding your privacy, please contact us at [email protected].