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How We Collect Information

There are many ways that Bitola Organics may obtain information from you: via signup on Bitola Organics’ website; from an online or telephone purchase; from email messages; from Bitola Organics social media pages, or pages linked/assoiated to Bitola Organics; from your navigation through our website; or upon contacting customer service to request Bitola Organics communications.

Information Collected

The following information may be requested of you for use by Bitola Organics: name, address, telephone number, email address, gender, year of birth, goals, shopping preference, product interest. Your credit card information may also be requested for any online purchases, however this is processed by our third party payment gateway provider.


This website may contain links to other sites. Bitola Organics is not responsible for the privacy practice of such other sites. We encourage our site users to read the privacy statements of each and every website that may collect identifiable information. This privacy statement applies solely to information collected by this website.

Ordering and Payment

We request information from the user on our order form. Here the user must provide contact information (name, shipping address). This information is used for billing purposes to verify customer and fulfil customer’s order. If we have difficulty in processing the order, this contact information will be used to get in touch with the user.

A currency converter is available onsite for the convenience of our overseas shoppers (to either Euros, US Dollars or Australian Dollars and etc).


All purchases with credit card are completed through a merchant facility with SSLR encryption.